How to solve mb sd connect compact C4 star diagnosis locked problem

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How to solve mb sd connect compact C4 star diagnosis locked problem

MB SD Connect C4   with wifi diagnose function. SD Connect C4 multiplexers with serial number is 101923 or 101044. some customer feedback, when config Benz SD Connect C4 multiplexers, can’t find the hardware, can’t show the IP and WLanMac.. perhaps, you update the SD Connect firmware by youself, SD Connect multiplexers is locked. Please do not worry, Below Autonumen sharing How to solve MB SD Connect C4 multiplexers diagnose locked problem.
MB star c4 for Mercedes mb sd connect compact 4 star diagnosis
Here autonumen share some solution and suggestion for locked SD Connect multiplexers for Mercedes Benz.

Reason 1:
If you update the firmware of SD Connect multiplexer by youself, the Benz SD connect multiplexer  will be locked,
Reason 2:
you haven’t config the LAN & Wireless Connection setting of Benz mb star c4 diagnostic tool multiplexer
Reason 3:
you replace the Wireless Card insideBenz mb star c4
Solution:
you can try press “i” and “v” together during boot you should get PM PIC firmware version or send email to:Service@autonumen.com ., autonumen will show the solution of locked SD Connect multiplexers for Mercedes Benz.


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How to update Benz MB SD Connect C4 firmware to 2.30

If the Mercedes Benz MB SD Connect C4 diagnostic system reports “DCDI-eErrorCode=204 (204)” error, the possible reason is that the SD Connect Star diagnosis firmware program was deleted so that the Star multiplexer WIFI and configuration are failed. The only solution is to update and flash the firmware.  Error screenshots taken below:

Follow the instruction here to updare the MB SD Connect C4 multiplexer firmware:

Update Star diagnosis Connect main unit firmware to 2.30 version:

1) Prepare 6 AA5 batteries, follow the pdf document “How to install MB SD C4 rechargeable battery” to installed battery

http://www.eobdtool.co.uk/upload/service/instruction-how-install-mb-sd-c4-rechargeable-battery.pdf

NOTE: Must use the new battery and make sure battery is fully charged, otherwise may fail to update the firmware. Connect the Star diagnostic Connect multiplexer with computer via LAN cable and connect it with vehicle using OBD main cable. If SD C4 cannot connect to vehicle, feed it with OBD 12V power supply. If SD Connect is not connected with vehicle or fed with OBD 12V power supply, the SD Connect will report 622 firmware update fail error.

2)      Open 2012.09 DAS software, browse to C:/program files/SDconnect Toolkit, to check if the three files are included in the folder: Update-automatic, Update-manual, Update-Special, shown as picture below:

If the file names are incorrect, rename the file.

3) Reboot the computer

3)  Start updating firmware. Follow the instruction on “2 Update SDconnect”

https://mega.co.nz/#!PpMnSARa!BCD8S0Dv-9GWYR3OnzQp_TTZZG7zmtE1yBmxmVxsHxI

This is from autonumen.com website technical support: How to update Benz MB SD Connect C4 firmware to 2.30
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MB SD Connect Compact C4 C5 DELL D630 Software HDD Support WIN7 System

Latest V2018.12 MB SD Connect Compact C4 C5 Dell D630 Software HDD come with Xentry, DAS, WIS and EPC system, ect. MB SD C4 software provide full system diagnosis for Mercedes Benz Car, Bus, Truck, Sprint, Smart till now. It can work with both MB SD Compact 4 and MB SD Compact 5 diagnostic tool

From Autonumen.com MB SD C4 Software HDD highlights:
1. Software languages: English, Croatian, Czech, Danish, Dutch, Finish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Swedish & Turkish, Chinese

2. Latest Version: Support Mercedes Benz cars and trucks till year 2017

3. WINDOWS system available: WINDOWS 7

4. Dell D630 format hdd can be work on Dell D630/Lenovo T410/Panasonic CF19,CF52/EVG7 Laptop

5. This software can work on both MB SD Connect 4 and MB SD Connect 5 on our website

Please Note:
1. WIN7/WIN 10 does not support HHT-WIN! Post-2015.12 software cannot support HHT-WIN! If you need HHT-WIN, please choose V2015.12 MB SD C4 Software HDD
2. So far, Mercedes bus diagnosis & programming can be done via DAS only, NOT Xentry.
3. If you need MB SD C4  Software SSD, you can choose  MB SD C4 Dell D630 SSD
4. If you need offline programming, you can buy old V2012.11 MB SD C4 Software HDD with Offline Programming Function

2018.12 software works with MB SD Connect Compact 4 for the latest Mercedes Benz cars and trucks. The new generation Star Diagnosis compact 4 is the latest Mercedes Benz diagnostic equipment on market for all MB vehicles, new and old.

MB SD C4 Software FUNCTIONS
1.1989~up to now Car, Bus, Truck, Sprint, Smart ;
2.All electric system Diagnostic;(Do not include flash code)
3.reading trouble code
4.erasing trouble code
5.live-data
6.adaptation
7.component testing
8.maintenance
9.information consultation
10.component location diagram
11.wiring diagram

Testable system:
ENGINE
AUTO-SPEED
AIRCONDITIONAL SYSTEM
SRS
ABS
ASR
MPL
GM
Bz ORIGINAL ANTI-THEFT
DASX SYSTEM
KEYZESS GO SYSTEM
OBD-II SYSTEM

Product software includes: (Version: 2017 )
1. D-A-S / Xentry 2017.07: the automatically Diagnosis Assistance System
Concise interface and straightforward operation with IB M high-quality computer can realize the quick and accurate code reading and the whole car system testing
2. W-I-S net 2017.01: Workshop Information System
Supply the whole view of the wiring diagram in a car,component location diagram and maintenance method. What you do is to enter the chassis number, and then you will get the manufacture data, engine configuration and the car model -all in detail.
3. EPC.net 2017.01: Electronic Parts Catalog
4. ST Finder: Part Location Finder options: 2008 and 2016
5. STARUTILITIES : the movement management system and self-test
6. SDMEDIA 2014
7. PL71: 2016 Mercedes software with PL70


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Solutions to MB SD Connect C4 Star Diagnosis problems

1. About computer system requirement

Q: Blue screen after insert SD C4 Dell D60 hard disk into the computer and open it.

A: Make sure Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q: When click “Diagnostic” to find “Fingerprint ID” of MB SD C4 2013.5, got an error” Internal error (3.17) – 3.89 You must contact the user help Desk “. (Shown picture below)

A: Check whether computer is compatible with SD C4 2013.05 software. If choose d630 hard disk, it needs to work with Dell D630 computer with integrated video card and 1GB memory; if choose movable hard disk, it’s requirement to the computer is: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional.

2. About languages available

Q: Is DAS available with 21 languages and optional to reset? Or only English available?

A: The DAS on the desktop is only English available, after enter into Xentry you are allowed to set the language you want. Just enter into Xentry whatever car models you want to diagnose, and if the car model should be diagnosed and programmed in the DAS but you enter Xentry, it will automatically switch into DAS and the DAS language will be as the same as the Xentry language.

3. About update

Q: 30% Discount Products MB SD C4 Connect Compact 4 Star 2013.03 update error: the software update was aborted. Please repeat the update process. (662)

A: do not update MB SD Connect Compact 4. You are allowed to update hardware version to 2.02, not 2.2.

4. About activation/code
Q1: When Setup SD connect Compact 4 hard disk, while got a message reading “No access authorization code! Please contact the Star diagnosis call center.

A1: It needs activation, please send us Hardware fingerprint, LAN-ID and HW-ID, then we will help you active.


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2017 DoIP Xentry Connect C5 MB Star Diagnosis- What’s New

Real Benz diagnostic tool DoIP Xentry Connect C5 came as the newest star diagnosis system in the year 2017. it’s 1:1 clone of the original. Same as the one produced by French ACTIA Company, can test Engine /Transmission / air conditioning /SRS.ABS/ anti-theft system and OBD-II system, for basic diagnostic, SCN coding & ECU programming.

What’s new? & what is updated, compared with sdconnect c4?

1 This MB SD Connect C5 is the real version with HQ PCB like the original, not the cheap one made by SD connect PCB.(attach PCB photos in the last part)

2 support the newest hybrid W222.

3 has an Ethernet switch, which switches the TCP/IP messages in the event of DoIP diagnosis to the vehicle side.

4 has a qualitative improvement in hardware and software by authorization of diagnostic interface to control the software.

Hardware: The hardware of C5 is better and stable than MB Star Diagnostic Tools SDconnect C4
1.OS: Windows Embedded Standard 7(32bit)

2.Processor: ArrandaieCeleron P4500 oder P4505(38W TDP)

3.Memory: 4G hard disk with 256GB SSD

4.Display: 128*64 PX

5.Battery: 40 minutes (When CPU capacity to 60%)

6.Weight: 1.9KG

7.Network connection: WLAN : IEEE802.11 a/b/g/n2.4+5GHZ

The way to connect: support wireless connection via 1000M workshop switches, also support wired connection.

Software: All BENZ diagnostic software 2017.9 is loaded into the Xentry Connect multiplexer itself.

The management software can be installed on any computer with Windows 7 – 32-bit or Windows 8 – 32-bit and serves only for communication with the multiplexer

The licensing system is reworked – now licenses are stored on MB servers – Any license changes are tracked by the multiplexer when connected to the Internet network.

5 at a lower price: the 1:1 clone of the original C5 is much more cheaper than that from the ACTIA Company

Undoubtedly, the original c5 with Panasonic tablet from the ACTIA Company is excellent … But … Its price is disheartening. The cost of the Japanese tablet is realistic to buy pieces of eight new laptops or tablets from other manufacturers.


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What is the difference between MB Star C3 and MB Star C4

Many times ago, i saw a blog about MB sd connect C4 for benz, the author said he like this tool very much, and make a comparison with MB Star C3 for a result that MB Star C4 is much better than c3, I was not too much attention to it. However, a month ago, i also saw a thread on an auto fourm about obd tools, the generl mean about the thread is Mb Star C3 is better C4. i think it’s a question, so i want to serach some infos on the internet.

I serach “what’s the difference between Mercedes Star Diagnostic MB Star C3 and MB Star C4″ with google, and get some answer. Here i made a discription about C3 C4 and with a share.

1.Many people on the internet all said the MB Star C3, C4 software is the same, C4 whit SD CONNECT also with this software, and for the hardware, C3,C4 is same function in diagnosing.

2.For mercedes Benz, C3 and C4 also can do work, in my opnion, C4 work with all the benz and more than C3, but C3 can do benz truck very well, this is advantage for c3.

3.MB Star C4 is much stronger in anti-interrupting ability, when C4 tests cars, it’s hard to influence by the environmenr outside, such as magnetic field,noise. C4 is much smaller in the appearance than C3.

4.Benz compact 4 SD-Connect is a latest Benz wireless multiplexer. It will connect to the PC by wireless connection.

5.The biggest difference, i think, is connection wiring mode, C3 need 232 port, but C4 can be used with network port, even wireless.

6.Also, the price C3 and C4 is very different, now C3 is the half price fo C4 as far as I know. could you some guys add more infos? i want to know more, thanks.

FAQ:

Q:Do MB STAR C4 Fit all computer, how to use it for benz cars? i want to get more infos.

A:No, mb star c4 only fits Dell D630 laptop, you’d better have a Dell D630 if you want to use a mb star c4.


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Some problem when you operate the MB Star C4

So many customer meet some problem when they operate MB Star C4.If you also have some problem .pls do not worry about that .you could tell us what is happened and send the picture which step could not work .Our engineer will solve that one by one for you .

Here Let us to show some problem we often meet then how to solve that as following :

Q1: The Mercedes Benz Scanner Diagnostic Tool MB STAR C4 could work with the window 7?
A1: Although the moveable hard disk version is compatible with WIN7, better Professional version. But we suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q2: When you operate the mb star c4 but that the Screen become blue after  insert SD C4 Dell D60 hard disk into the computer and open it.
A2: Pls note : you need make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q3:When you operate that .if appear the problem as following picture ?
A3: Pls do not worry about that .you need activate that .and then we will send the the Xentry deverloper file then you will activate that is ok .

Here i wont list more one by one here ,if you meet any problem when you operate the mb star c4 ,pls contact us on our website : www.autonumen.com .


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Different between MB SD Connect Compact 5 and MB SD C4 Star Diagnostic Tool

MB SD C4 Star Diagnostic Tool is the professional diagnostic tool for benz cars and trucks. This is the popular tool which enjoy the market of Benz diagnosic Market.

Recently, one of the new tool which named MB SD Connect Compact 5 launch to the market. It is the update version of MB SD C4.

What is the different between these two tools?

The performs of MB SD Connect Compact 5 same function as MB SD Connect C4 with newer design. The new MB SD Connect C5 with same case as original Xentry Connect 5 multiplexer. Other features are exactly the same as MB SD C4. The new MB SD Connect C5 is cheaper in price than mb sd connect c4.

Comparing the features of MB SD CONNECT Compact C4 , what is the different?

The host communication connection end USES from design, to avoid inadvertently fall in the normal use of the communication port to connect and communication failure, etc.
DC 12 v power supply design/host upgrades to avoid the battery installation/battery voltage instability/host can’t enter the shutdown state, etc, caused by the motherboard and rapid  aging of the battery.
The host CPU radiator surface and perfectly fit alloy shell, good heat dissipation effect. Equipment running smoothly, don’t crash.
The host USES the tamper clasp, should to avoid fragile warranty sticker damage caused by the warranty disputes.
Host wifi protected the upgrade for PC plastic shell, solid quality does not affect the wi-fi signal.
OBD main telecommunication lines connected to the host end upgraded to VGA15 industrial-grade connector.
Network upgrade for gigabit connections/pure copper wire core/double layer aluminum foil/woven mesh/silica insulation material. Gigabit communication Against interference/pulling  open circuit / / fracture in low temperature.

MB SD C5 Supported System: ENGINE, automatic transmission, air conditioning system, SRS, ABS and ASR, MPL, GM, Benz original security DASX system, KEYZESS GO system and OBD II system, etc.

Lastest version software for MB SD Connect C5 is 2016.05.

Vehicle coverage : Mercedes Benz Car, Bus, Truck,Sprint, Smart from 2000 up to now;Especial for 2015 new models like W222, W221, W212, W203, 211,204,GL166, B 246, CLS 218, SLK172.

From Autonumen.com MB SD Connect C5 more special functions,such as engineer mode, remove limitations,etc.It can also support offline SCN coding functions.

For more detail information about MB SD Connect C5, please link to : http://www.autonumen.com/category-163-b0-MB+Star+Compact+C4.html


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What is the difference between MB Star C3 and MB Star C4

Many times ago, i saw a blog about MB sd connect C4 for benz, the author said he like this tool very much, and make a comparison with MB Star C3 for a result that MB Star C4 is much better than c3, I was not too much attention to it. However, a month ago, i also saw a thread on an auto fourm about obd tools, the generl mean about the thread is Mb Star C3 is better C4. i think it’s a question, so i want to serach some infos on the internet.

I serach “what’s the difference between MB Star C3 and MB Star C4″ with google, and get some answer. Here i made a discription about C3 C4 and with a share.

1.Many people on the internet all said the MB Star C3, C4 software is the same, C4 whit SD CONNECT also with this software, and for the hardware, C3,C4 is same function in diagnosing.

2.For mercedes Benz, C3 and C4 also can do work, in my opnion, C4 work with all the benz and more than C3, but C3 can do benz truck very well, this is advantage for c3.

3.Benz Diagnostic Tool MB Star C4 is much stronger in anti-interrupting ability, when C4 tests cars, it’s hard to influence by the environmenr outside, such as magnetic field,noise. C4 is much smaller in the appearance than C3.

4.Benz compact 4 SD-Connect is a latest Benz wireless multiplexer. It will connect to the PC by wireless connection.

5.The biggest difference, i think, is connection wiring mode, C3 need 232 port, but C4 can be used with network port, even wireless.

6.Also, the price C3 and C4 is very different, now C3 is the half price fo C4 as far as I know. could you some guys add more infos? i want to know more, thanks.

FAQ:

Q:Do MB STAR C4 Fit all computer, how to use it for benz cars? i want to get more infos.

A:No, mb star c4 only fits Dell D630 laptop, you’d better have a Dell D630 if you want to use a mb star c4.

See more click:http://www.autonumen.com/


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Some problem when you operate the MB Star C4

So many customer meet some problem when they operate MB Star C4.If you also have some problem .pls do not worry about that .you could tell us what is happened and send the picture which step could not work .Our engineer will solve that one by one for you .

Here Let us to show some problem we often meet then how to solve that as following :

Q1: The MB Star Diagnostic Tool MB STAR C4 could work with the window 7?
A1: Although the moveable hard disk version is compatible with WIN7, better Professional version. But we suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.

Q2: When you operate the mb star c4 but that the Screen become blue after  insert SD C4 Dell D60 hard disk into the computer and open it.
A2: Pls note : you need make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.

Q3:When you operate that .if appear the problem as following picture ?

14.1
A3: Pls do not worry about that .you need activate that .and then we will send the the Xentry deverloper file then you will activate that is ok .
14.2
Here i wont list more one by one here ,if you meet any problem when you operate the mb star c4 ,pls contact us on our website : www.autonumen.com .