Monthly Archives: September 2017

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BMW ICOM ISIS ISID Fault code 5/7 error solution

Following text provides the BMW ICOM A+B+C ISIS ISID software expired error notification and solution.

NOTE:

Integrated Service Information Server (ISIS) two servers (one backup) + ISTA

Integrated Service Information Display (ISID) portable tablet device

Problem:

When install BMW ICOM A+B+C ISIS ISID diagnostic software HDD on VMware, the system displays an error message BMW ICOM software expired notification.

“An error has occurred. The application is closing

Fault code: 5/7

Fault text:

The requested brand is not available”

Error screenshots were taken below:

21.1

21.2

21.3

Possible solution:

1) Check the date on the virtual machine

Run BMW ICOM software, if it shows the notification as the pictures, that’s mean software is expired, please restart your computer , press “delete” to enter the BIOS system, change the system time same as software time.

21.4

2) If the first solution does not work, please try the second way.

Restore a snapshot of VMware. Re-install the VMware system.

Re-extract the files on BMW ICOM ISTA-D ISTA-P software to computer


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Change MB SD C4 SDMedia language

Customer question:
I have got the 2015.12V Dell HDD for MB SD Connect Compact 4, can i change the SD Media and price list language to German and how?
11.1
11.2

Solution:
MB Star C4 SD Media language can be changed to German,but price list language cannot be changed.
To change SD Media language, create and open the shortcut

11.3


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Benz Sprinter MB STAR diagnosis PSM Offline SCN coding

Mercedes Benz SCN Coding must be performed if the Sprinter PSM (Parameterizable special module) had not been installed. SCN coding should be applied together with MB Star Diagnostic Tools system.
PSM Coding can be achieved via both online and offline, here is the instruction of offline coding.
Tool needed:
MercedesBenz MB SD Connect C4 diagnostic tool
DAS Offline SCN coding service software
A Dell D630 laptop for Dell format HDD
NOTE:
Our Offline SCN Coding service is valid for MB STAR diagnostic software HDD 2013.* to 2014.7 version.
Free download offline mode in DAS fix
After download the software, provide your ID to us, we will calculate the key for you.
PSM online SCN Coding Instruction:
Well install Star diagnosis software
Connect MB SD Connect C4 diagnostic system with vehicle
Start DAS program
Run a Quick Test
Come to EIS (electronic ignition starter switch) control unit
Select “Control unit adaptation” and press F3 button
Select “SCN Coding” option
Select “Perform SCN coding”
Select “Offline” menu item (no networked Star Diagnosis device)
Confirm “Determine vehicle data for offline SCN coding from the vehicle” with F3
Fill out the fax form completely and print with “F11”
If an e-mail address is indicated on the fax form, SCN coding will be sent via e-mail. If a fax number is indicated on the fax form, SCN coding data will be sent via fax.
Before sending the fax form to the Star Diagnosis Help Desk, the appropriate control unit must be added in VeDoc to the vehicle equipment list.
After you open VeDoc, start the program by clicking on “Start”
16.1

Then enter the VIN in the “Search” field
16.2

Once the vehicle has been found in the system (the VIN will be shown in the top right), go to the “Codes” field
16.3

Under “Add”, the installation code “ED5” (parameterizable special module) is added to the equipment list
16.4

Print out and send the fax form to the indicated Star Diagnosis Help Desk fax number.
16.5

Perform SCN coding after you receive the coding data Please enter the coding string line by line
In the MB STAR DAS (Diagnosis Assistance System), select the menu item “Step 2: perform SCN coding”. Continue with “F3”.
Select keyboard entry with “F4”
Enter the SCN coding data in DAS manually
Switch the ignition on and off (Depends on control unit, see specification in DAS)
Print out the order log with “F11” and enclose with the repair order


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Change MB SD C4 SDMedia language

Customer question:
I have got the 2015.12V Dell HDD for MB SD Connect Compact 4, can i change the SD Media and price list language to German and how?
11.1
11.2

Solution:
MB Star C4 SD Media language can be changed to German,but price list language cannot be changed.
To change SD Media language, create and open the shortcut

11.3


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How to use 2017.07 version BMW ICOM A2 ISTA for diagnostic car ?

BMW ICOM A2+B+C latest software version is 2017.07.   ISTA-D 4.05.32  ISTA-P 3.61.5    VIN: 2017.05   Now we show you how to use BMW icom A2 and ISTA D software ,check  all car module status and delete fault code history.  the operation steps is easy.

steps 1:  connect your ICOM A2 main unit with your car, then open ISTA-D  4.05.32

You need to do  a vehicle test firstly.

go to ” vehicle information ” -” control unit free”-“start vehicle test”

1.1

click” yes” , then start vehicle test

1.2

steps 2: when finish vehicle test.  the faulty module will be display in yellow or red.  yellow means there is a error memory,  red means no response.

if you see there are all is green,   it means not problems at all.

press the “display fault memory ” button to check the error code.

1.3

steps 3:   click” vehicle management”-“troubleshooting” – ” fault memory”

you can see the error description with error code.   double click every item, you can see detail description of phenomenon.

1.4

just click” delete fault memory” to clear the faulty memory

1.5

1.6

1.7

BMW ICOM software support Multi-language available in diagnosing, programming and TIS diagram circuit: American English, British English, German, Spanish, French, Italian, polish, Portuguese, Turkish, Czech, Swedish, Dutch, Indian, Greek, Russian, Simplified Chinese, Traditional Chinese, Japanese, Korean and Thai.
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V2017.5 BMW ICOM Software What Worked?

V2017.5 BMW ICOM software has been updated to ISTA-D 4.05.20 ISTA-P 3.61.4.002. And here are ISTA-D 4.05.20 ISTA-P 3.61.4.002 on windows 7 reviews… here you go.

Great Job !!!
and perfect instruction for install.
I personally went for VM WS installation, because portability is a
very important issue for me.
For those run out of diskspace, like me, I suggest to install Ista+ in VMware WS Ver 12x with Win7 x64 Guest. Earlier VMware versions down to
10 probably will work as well. Diskspace need runs to 350 GB. I used 350 GB diskspace on SSD installed in a caddy sitting in DVD slot of an i3 notebook.
ISTA can be working pretty soon,in case You are following the excellent instructibles of spider80 without missing not a one step of instruction.
X86 apps in VM x64 environment like itoolradar arose a java problem, even when I tried to install an outdated x86 Java version.
Mayor Ista+ / ISTA P working like a charm ( i used icom with latest firmware update ). Running ISTA /P requires good charging
equipment with constant additional load otherwise it will quit session . BMW currentliy advices supply > 70A. For older cars like E-series
25A seem to be ok in my opinion.
05.2017 Bmw ista review 2:
25.1

Installed…. 100% working ….so had to log back in and reply with BIG THANKS to the superb package with excellent step by step install instructions.
Just had two little snags when installing under Win7 x86 …..
1) vcredist_x86 2008.exe download was corrupt …..but easily solved by re-downloading from MicroSh@ft
2) no Java included in download package ….again easily found via Guugle!
Many thanks again Spider80 …..you’ve done an superb job here, with brilliant step by step instructions
…..now I just need to find an BMW ICOM Next interface at reasonable money for all to fully work on latest B’mers!
V2017.5 BMW ICOM review 3:
This is 2017.05 bmw icom software working on my Windows 7. i confirm it’s working.
25.2
25.3
25.4
25.5
25.6

ISTA-D 4.05.20 ………Worked!
ISTA-P 3.61.4.002 ………Worked!
INPA ………Worked!
NCS Expert ………Worked!
WinKFP ………Worked!
E-Sys 3.27.1, Psdzdata 59.0 ………Worked!
BMW ETK 2017.05 ………Worked!
BMW KSD 04.2017 ………Worked!
BMW FSC Navigation Code Generator ………Worked!
BMW FSC code generator ………Worked!
BMWAiCoder for BMW Coding  ………Worked!
25.7
25.8

Credits to www.autonumen.com category-171-b0-BMW+diagnostic+tool.html

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BMW ICOM

BMW ICOM is Professional  diagnostic tool for BMW group vehicles.BMW ICOM A2 is upgrade of BMW ICOM, and it’s always next technology of BMW ISTA diagnose and programming product. BMW ICOM A2+B+C has functions as follow: A2 – OBD diagnostic supporting MOST, D-CAN and K-CAN protocols; B – diagnostic via MOST bus, and possess link to A-interface through USB connection; C – 20-pin cable for previous types.
20.1

From Autonumen.com BMW ICOM A2 Compared with ICOM:
1. The modified ICOM A2 for vehicles with OBD access receives a significantly more powerful processor and more storage capacity.
2. Robust aluminium case will help to avoid damage when using in harsh environments.
3. To protect the MOST connector, the ICOM B for vehicles with optical MOST access will be equipped with a soft cover made of rubber instead of the former plastic cap.
4. The ICOM C for old series with a diagnostics socket will be additionally equipped with an approx. 20 cm long cable, which facilitates the connection of the ICOM A2 and makes storage in the engine compartment easier.
5. BMW ICOM A2+B+C support BMW cars till 2013 year. Support BMW & MINI full system diagnose and offline programming.
20.2

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2017.07 MB SD Connect C4/C5 software can’t be used normally ?

Recently many customers reflect that when they run MB STAR C4 C5 xentry diagnostic software, it will ask you to enter user name and serial number. What happen to us ?

15.1

We help customer to remote control with teamviewer and we found that the hard driver (HDD) was not buy from our company. Customer meet this problem because they try to copy the software from our HDD. Our hard drive is encrypted and not allowed to replicate. A copy of the new hard disk software will appear this problem.
Please don’t copy the software from our Hard drive by yourself. Otherwise your software will lock ! Please contact us by email service@autonumen.com  if you have any question about MB SD Connect C4/C5.


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How to Choose good SD C4 Star Diagnosis SDConnect MB Star C4

MHHAuto MB Star C4 Mercedes Benz Star Diagnosis SD Connect C4 Experience Sharing

There are so many kinds MB Star C4 SD Connect Multiplexer in the market, how to choose a good Star Diagnosis SD Connect Multiplexer? Below Autonumen.com share a Star Diagnostic SD Connect MB Star C4 Mux identify guide as following. This is sharing from MHHAuto forum, great Mercedes Star diagnostic SDconnect SD C4 tools experience sharing.
10.1

MHHAuto Thread: SD Connect C4 — avoiding garbage

I’m in the market for an SD connect C4 mercedes benz Star Diagnostic Tool and have been trying to spend my time doing some homework to avoid getting a garbage unit. I certainly can understand what a lot of people have been saying about the widely varying quality that’s out there. I am a EE and PCB designer, so I’m trying to make use of that knowledge to select the best unit that I can.

To that end, I’m going to share what info I’ve collected so far, and when I finally end up buying whatever unit I do, I’m going to do a full teardown on it and post the results here.

As another matter, I’ll openly post details on who I buy the unit from and impressions after receiving it.

Near as I can tell right now, there appear to be about 4 “factories” that make different units.

One thing I’ve been asking all of the sellers for (and I would encourage others to do the same) is photos of the actual MB Star C4 SD Connect unit (including PCBs) with a unique identifier in the photo to prove that the unit they say they are going to send me is the actual one they send me. Of course, some sellers immediately bail at this, but then you know who to avoid ahead of time.

In general, a lot of the components used in a Star diagnostic tool SD C4 Multiplexer are getting quite long in the tooth. Many of the parts are approaching 20 years of age. Thus, you stand a fair risk of getting pulls (used parts) and/or remarked parts on these.

In following posts, I’ll provide photos of what I can discern as differences between the MB Star Diagnostic SD Connect C4 units along with some commentary about whatever info I can provide at this point.

10.2

to, I’ve outlined some things I feel are important to note. They have a set of 4 analog switches on the PCB. In this photo, they are ADG426 from Analog Devices. I’ve seen some clones that use DG526CY from Harris/Intersil. The DG526CY, besides being completely obsolete, has an typical RDSON of 270 ohms vs 80 for the Analog Devices part. It also has a -55dB isolation vs -75dB for the AD part. In short, the AD part is just a much better mux. So with that said, I would insist on any unit I’m interested in using those.

A second thing you’ll notice is the use of can crystals where 4 pin variants were intended. This is just sloppy and cheap. There may also be issue with loading (and ultimately clock stability) depending on whether they matched the loading caps to the substituted crystal or not.

I haven’t had a set of photos high res enough to look at the rest of the actives in detail yet, as most sellers don’t seem to post them.

There’s also an issue pointed out on the bottom of the board where one of the (what appears to be) MOSFETs in (what appears to be a) D2 PAK looks like it was hand soldered. Again, no good.

This next photo is of the relay Star Diagnosis SD Connect PCB— I think one of the MHH members posted this from an original SD C4.

10.3

.5NU relays and EPCOS S513N chokes. I’ve seen plenty of PCBs where they remove the chokes and stub them out with 0 ohm resistors. That is a high crime in terms of signal integrity. You see a lot of “full chips” comments where these are present, although that is a bit of a misnomer. It should read as “common mode filters present”.

On this PCB, you’ll also notice the use of multilayer ceramic capacitors (MLCC) near the switching supplies. A lot of clones seem to use electrolytic capacitors in place of the bigger MLCCs because of the cost. MLCCs are preferred for switchers because of their low ESR. I really cannot comprehend why the clone makers skimp on these. Even in the US, in reel (e.g. 4K pcs) qty, a 47uF MLCC is about $0.20/ea. That means the difference of probably about $0.50 for the whole PCB. The other advantage of MLCCs is that they more or less last forever, whereas electrolytic caps will eventually dry out and fail (and who knows how old the ones you’re getting are and what the quality is to begin with).

In the upper right hand corner, you’ll see some footprints that weren’t solder pasted during stencil printing. To me, this is a good thing. You know what parts were intended to be populated and which were not. You also get a chance to examine the ENIG finish.

In the next photo, you’ll see the MPC5200 board. This is an 8 layer PCB.

10.4

There are a couple of things of note on this board:

(1) The AMD 10/100 ethernet PHY that’s used comes in 2 revisions and a few different temperature ratings. I have to check the details carefully between the rev A and B, but in terms of temp rating, this should be ‘I’ (industrial) vs ‘C’ (commercial).

These PHYs are ancient now, so any price difference should be minimal between the C and I version. Thus, again, I can’t imagine why anyone would try to save $0.01 and use the C version.

(2)(Anturage corrected me here — this header brings out USB, MII (Ethernet MAC), and some other signals)
(Will update below with the location of JTAG when I find it…)

The header at the lower left hand corner of the board is the JTAG header for the MPC5200. For PowerPC, they refer to this interface as BDM. I haven’t seen anyone talking about it on here, but this could be quite useful in some cases if/when the SDC is flaking out. For anyone who’s not familiar with this interface, it allows you to halt/breakpoint/single step the processor. You can also test the memory attached to the CPU etc. Unfortunately, on this MB Star Diagnosis SD Connect C4 particular PCB, some solder paste leaked through (although I’m not exactly sure how this could happen if I think about it…) onto a few of the pads.

(3) The memory chips are at the bottom. They’re DDR SDRAM (I made a mistake when I originally posted this, I wrote that they were not DDR, but upon closer inspection, they are). You can see the series termination resistors between the memory chips and the MPC5200. As others have pointed out, these should be identical and from the same date/lot code. These parts are plentiful and cheap as dirt, so there’s absolutely no excuse for any funny business there.

(4) The Spansion S29GL064N is a 64Mb (8MB) parallel NOR flash. Pretty standard for the time this unit was designed. This is what the MPC5200 boots from and where U-Boot, the RTOS, etc. live. You can dump and rewrite the contents of this flash via JTAG (mentioned above). These parts are still readily available and cheap.

You’ll notice on this MB Star C4 SD Connect PCB that right below the AMD PHY, there’s a 32KHz tuning fork crystal in a 4 pin package. This is the package that should have been used on the other PCB as well.

In general, this particular MB Star C4 SD Connect PCB looks to be of reasonably high quality.

The last photo that I have is of the LCD display.

I’ve seen a lot of different variants of this particular board.

There’s this example ‘FT-C4-LCD’. I’ve seen another ‘LCD V1.1’ variant as well.

The biggest thing with this board is that it’s a HASL (hot air solder level) finish. Granted, this is not the most complex PCB in the world by a long stretch, but it just goes to show you how for these companies will go to save every last penny. Although I haven’t seen the back side of one of the ‘FT-C4-LCD’ variants, the ‘LCD v1.1’ variant seems to use some ST microcontroller. Maybe the FT-C4-LCD has one on the back?

There’s nothing else particularly remarkable about this board, although my impression is that the higher quality units seem to use this FT-C4-LCD variant. If anyone has information to the contrary, I’d certainly appreciate knowing about it.

So as I’ve mentioned before, I’ve been sending these photos to any prospective sellers with MB Star C4 Mercedes Benz SD C4 units and asking them to address the issues I’ve pointed out here in writing.

If they either can’t or won’t, I just simply move on. I’m sure there are some people that will argue that I’m just wasting my time, but that’s fine, it’s my time to waste. I think if enough buyers start insisting on better quality up front, and stop buying garbage, it may encourage the factories to improve their quality in general.

To that end, I’m asking any seller each as eobdtool.com to guarantee, in writing, that I will receive exactly what we agreed upon up front, or that they will have to provide a full refund and pay return shipping. To be fair, I am willing to pay more for that. I’m not asking for a top shelf unit at a rock bottom price.

So for any sellers reading this that are interested, please post a note on here, as it may be of interest to others. No need to PM me. Any experience that I have with any seller, I will report back to on here fairly and accurately. I think anyone deserves a fair chance. At the same time, I will be completely honest and detailed about the entire experience, so please bear that in mind ahead of time. I would encourage others to do the same. I feel like this is one place where open communication will benefit everyone.

To any sellers that might be reading this:

Please understand that none of us want to buy a unit, have problems, and have to deal with sending back to China and playing games with you. All anyone wants is a high quality unit that will work reliably for years. It is better for you and for us to pay a little more up front and get a better quality product. Since you go to great lengths to obscure your production sources, it becomes your job to communicate to them that poor quality is not acceptable.

Any customer need good MB Star Diagnosis Tool MB Star C4 SD Connect Multiplexer SD C4 with guarantee, just contact us freely.

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Difference and Similarity of BMW ICOM and BMW ICOM A2

From Autonumen.com BMW ICOM A2+B+C is upgrade of BMW ICOM, BMW ICOM A2 is second generation of BMW ISTA diagnose and programming system. Clients always has many qutestions about them.
5.1

?Let’s figure out the difference and similarity of BMW ICOM and BMW ICOM A2
5.2

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